Water & Sewer Information

Water/Sewer Bills

Issued three times a year: January 1st, May 1st, September 1st. (Consumption greater than 500,000 gallons per year are billed monthly)

  • Payments are due within 30 days
  • Payments received after 30 days are subject to a 5% penalty
  • Payments received after 60 days are subject to an additional 5% penalty

For inquiries call us at 346-4150 or fax to 343-1101.

Water Rates for 2023 (Beginning February 1, 2023):

  • Water at $10.18 per 1000 gallons
  • Sewer at $7.33 per 1000 gallons

The City of Middletown has transitioned all of its water meters to smart meter technology. Customers can view usage statistics, and set usage alerts.

Access the customer portal to check/manage your water usage.

Water Usage Button

Note: After you click on the link above and get to the portal, you will need to set up an account.

Follow these instructions:

  1. Click on "need to set up account" at bottom of page
  2. Click on "get started"
  3. Once you receive an email click on the link. You will need the water account number and the first line of the customer name exactly as it is on the water bill to register.